Resume

Information Technology Specialist
Hardware & Software Engineer

Project Management / Business Compliance / Risk Management / Information Integrity

Summary of Qualifications

Established Information Technology Professional with Management Experience.

Proven experience managing small teams throughout most aspects of Project Lifecycle.

Provides highest customer service in consultant role and utilizes great written and verbal communication skills.

Technically sophisticated Information Technology Professional with roots in Hardware and Software Engineering.

In-depth understanding of underlying technologies and early adopter in Bleeding

Edge products and technologies for testing and development.

Core Competencies Include:

Educational Development, Affiliations  & Honors

Bachelor of Science—Computer Engineering

Rose-Hulman Institute of Technology (May 2001)

VMWare Certified Professional – vSphere 4

Microsoft Certified Systems Administrator: Messaging

Microsoft Certified Systems Engineer

Microsoft Small Business Specialist

Microsoft Certified IT Professional: Server Administrator

Citrix Certified Administrator: XenApp 5.0

Certified SonicWALL Security Administrator

Microsoft Certified Technology Specialist  (Active Directory – Server 2008 – Exchange 2007 – MOSS 2007)

Microsoft Transcript Verification at: http://www.microsoft.com/learning/mcp/transcripts / Transcript ID:  810652 / Access Code: aeckerle

Technical Proficiencies

Professional Career Progression & Select Accomplishments

IT Consultant

American Structurepoint / Indianapolis / 2009 – Present

Accountabilities:

§  Provide IT consulting services on a project by project basis to several dedicated clients including project management, training, and documentation.

§  Provide IT leadership and value-add in working directly with C-level executives to provide road maps, budgeting, and guidance on how to leverage new technology to solve problems, increase workflow efficiency, and reduce costs.

§  Manage, train, and provide guidance to client IT departments during all phases of the project lifecycle as well as in general day to day support.

§  Work with clients and peers to provide support as the subject matter expert in Virtualization (VMware vSphere), MS Exchange, and Active Directory.

Accomplishments:

Ø Worked with larger companies to transition from small business support to become a subject matter expert in several areas while improving knowledge and experience in all skill areas.

Ø Achieved VMware VCP4 certification.

Ø Managed build-out of a client’s new office including electrical, structured cabling, voice, and data systems for the entire building.

Ø Successfully designed and deployed highly available and redundant systems (including Exchange and SQL clusters) leveraging HP Servers, VMware, and EMC SANs.

Ø Enhanced knowledge of networking in all areas including L3, VLANs, Fiber, and routing.

Ø Successfully managed the migration from physical server infrastructures to virtualized systems with SAN back-ends.

Ø Successfully deployed MS Office Communications Server 2007 R2 as a unified messaging platform.

IT Consultant

Sikich, LLP. / Indianapolis / 2006 – 2009

Accountabilities:

§  Manage day-to-day client support; augment existing IT infrastructure (5 to 500 nodes); support existing LAN & WAN infrastructure, and design new infrastructures (routers, firewalls, SSLVPN, and switching).

§  Provide end-to-end solutions for new/existing clients that involve simple workstation solutions to complex solutions involving new infrastructure and migrations to new platforms.

§  Coordinate with software vendors for sales quotations, pre-sale support, post-sale support, and ongoing maintenance of all hardware and software including Line of Business applications.

§  Consistently work with security concerns and standards (i.e. HIPAA), and additional standards bodies (i.e. FDA and ISO).

§  Participate in budget and decisions that impact business and investments of clients including ROI’s and cost analysis.

§  Manage full cycle design projects, from needs assessment, inception, planning, implementation to daily ongoing support.

Accomplishments:

Ø Built/maintained client relationships; became skilled in business practices/methods in developing revenue stream sources.

Ø Project Manager of complete infrastructure design of new branch and corporate offices (including workstations, servers, network equipment and phone lines).  Facilitated all necessary procurement, follow through and ongoing support.

Ø Sole SharePoint resource within company; oversaw migration and redesign of Sikich Corporate Sharepoint presence from Sharepoint Portal Server 2003 to Office Sharepoint Server 2007.

Ø Developed SharePoint-based extranet application to give clients environment to collaborate with during ERP (CRM, NAV, Great Plains) projects.

Ø Original member of Sikich Alpha Tiger team (small, elite group of cross discipline consultants) called upon for most critical problem solving scenarios for internal and client needs. Used as client ‘911’ to help expedite solutions in dire situations.

Ø Introduced new technologies including Virtualization (Microsoft & VMWare) and set up lab for product testing and educational source for Engineers.

System Administrator / Production Support Engineer  / Test Engineering Lead

Foxconn / Indianapolis / 2003 –2004 & 2005 –2006

Accountabilities:

§  Key member and leader of Server Team to support Hewlett-Packard manufacturing facility.

§  Manage 4 technicians (2 shifts) who maintain equipment, PC hardware and software for testing and production systems.

§  Coordinate and perform day-to-day maintenance operations, new server builds, hardware/software upgrades and infrastructure and security management.

§  Team with HP Engineers to coordinate rollout schedules, support calls and troubleshoot; coordinate with IT for Network infrastructure changes; implement/test software/patches and maintain server uptime on production floor and test labs.

Additional Experience and References Available Upon Request